By using our Services, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal data:
1.1. Information You Provide to Us:
- Personal Identification Information: Your name, email address, phone number, mailing address, and other contact details when you create an account, subscribe to our services, or contact customer support.
- Financial Information: Payment details when purchasing our software or services (e.g., credit card information).
- Account Data: Your account username, password, and other login credentials.
1.2. Information Collected Automatically:
- Usage Data: Information about how you use our software, such as IP address, browser type, device information, and browsing history.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your interactions with our website to enhance your experience.
2. How We Use your Information
We use the personal data we collect for the following purposes:
- To provide, operate, and maintain our Services.
- To process transactions, manage billing, and handle customer support.
- To communicate with you regarding updates, changes to our services, or promotions (with your consent).
- To analyze usage trends and improve our software.
- To comply with legal obligations, enforce agreements, and prevent fraud.
3. How we share your information.
We may disclose your personal data in the following circumstances:
- Third-Party Service Providers: We share your information with trusted third parties that assist in providing services (e.g., payment processors, cloud hosting providers), but only as necessary to perform their tasks.
- Legal Compliance: We may disclose personal information if required by law, court order, or governmental regulation, or to protect our legal rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner, subject to the same privacy protections outlined here.
4. Data Security
We take the security of your personal data seriously. We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, please note that no method of data transmission or storage is 100% secure.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we will securely delete or anonymize your data.
6. Your Rights
Under Singapore’s PDPA, you have the following rights concerning your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may request corrections to your personal data if it is inaccurate or incomplete.
- Withdrawal of Consent: You may withdraw your consent to our use of your personal data at any time by contacting us. Please note that withdrawing consent may impact our ability to provide services to you.
- Complaint: If you believe we have not handled your personal data in accordance with the PDPA, you may file a complaint with Singapore’s Personal Data Protection Commission (PDPC).
7. International Rights
If we transfer your personal data outside Singapore, we will ensure that the recipient provides a standard of protection comparable to that under Singapore law, as required by the PDPA.
8. Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website, along with the effective date.